What contact information should be included in a breach notification?

Including contact information for any questions in a breach notification is essential to comply with the HIPAA Privacy Rule. This provision allows individuals who have been affected by the breach to reach out for clarification, ask for further details about the breach, and understand the steps being taken to mitigate any potential harm. Access to this contact information fosters transparency and helps maintain trust between the entity and the affected individuals.

Having a designated contact person or department helps streamline communication and ensures that any inquiries or concerns are addressed promptly. This point is especially critical during stressful situations, such as data breaches, where affected individuals may have heightened anxiety about the security of their personal health information. By providing a clear and accessible point of contact, the entity demonstrates its commitment to effective communication and support.

The other options, such as listing only the CEO's contact, a hotline for complaints, or providing just the address, do not adequately serve the purpose of ensuring that individuals can receive answers to their questions related to the breach. Only offering a hotline for complaints does not cover inquiries or information requests directly; hence, having detailed contact information for questions is the most appropriate and comprehensive choice.